Payment & Refund Policy

1. Payment Terms

• All payments for services offered by Eva Advisory Services must be made through the secure online payment gateway available on our website.

• We accept payments via credit cards, debit cards, net banking, UPI, and other methods as supported by the gateway provider.

• Payments are required to be made in full, in advance, unless otherwise agreed in writing.

2. Pricing & Taxes

• The fees for our consulting services are clearly communicated in proposals, engagement letters, or service agreements.

• All fees are subject to applicable taxes as per prevailing laws in India.

3. Refund Policy

• Fees paid for professional services are generally non-refundable, as consulting services involve significant time and expertise.

• Refunds may only be considered in the following circumstances:

  • Duplicate payment made due to a technical error.

  • Payment made but services could not be delivered due to our inability.

• In such cases, refund requests must be submitted in writing within 7 working days of the transaction, along with valid proof of payment.

4. Refund Processing

• Approved refunds will be processed to the original mode of payment within 7–10 working days, subject to banking and payment gateway timelines.

• We are not responsible for delays caused by the payment gateway or banks.

5. Cancellation of Services

• Once a consulting service has commenced, cancellation is not permitted, and no refunds will be provided.

• For services not yet initiated, cancellation requests may be considered on a case-to-case basis, subject to mutual agreement.

6. Contact for Queries
For any questions related to payments or refunds, please contact:
📧 Email: ravneet.bhalla03@gmail.com
📞 Phone: 9911150599